Business as Usual! - Update

Business as Usual! - Update

Dear customers,

We would like to reassure you that it is still business as usual at the Super Duper Candle Company, and what's more, from Wednesday 18th March:

Orders placed using a Royal Mail delivery option will be dispatched on the same day (Monday- Saturday), if the order is placed before 5 PM. 

Orders placed using a MyHermes delivery option will be dispatched within 1 working day, if the order is placed before 9 PM.

(Unless otherwise stated on the product page). As opposed to the previous 2 business days dispatch time.

So, just to summarise:

 Delivery Method Order by Dispatch Time
Royal Mail 5 PM Same working day
MyHermes 9 PM 1 working day

We would also like to inform you that from Friday 20th March 2020, our free Gift Wrapping service will temporarily no longer be available. Free Sleaford Town Centre collection will also be temporarily unavailable.

We apologise for any inconvenience this may cause.

However, Free Drop Off (same day) is now available for Billingborough, Horbling, Pointon & surrounding areas. As well as Greylees on Saturday & Sunday. We will contact you after you place your order to arrange a Drop Off time.

The above updates will be correct until further notice. Any changes to the above updates or further updates regarding the Super Duper Candle Company's response to Government advice will be posted under the following link. News - Tagged - COVID-19

Best regards,

The Super Duper Candle Company Team

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